Analysing what will be by David Bell, lead business analyst

Business analysis is often at the forefront of major business and internet change programmes, but what role does it play in I’m one of a small team of business analysts (BAs) working within the programme. Within the early stages of the programme we have focussed on various aspects to help define what may look like, where this will benefit the public sector organisations involved and most importantly how this may shape the user experience. Transformation meting

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