Comments & Moderation

When using this blog, and / or contributing to discussions through commenting, please observe our participation guidelines:

  • be respectful of others
  • stay on topic
  • do not use language that is offensive, inflammatory or provocative (this includes, but is not limited to, swearing and obscene or vulgar comments)
  • do not break the law (this includes libel, condoning illegal activity and contempt of court)
  • please do not post personal information in comments such as addresses, phone numbers, e-mail addresses or other online contact details, which may relate to you or other individuals
  • do not impersonate or falsely claim to represent a person or an organisation
  • do not make any commercial endorsement or promotion of any product, service or publication not relevant to the discussion
  • do not use this blog for party political purposes (this site is paid for with public money so it’s inappropriate to engage in party-political activity)
  • do not attempt to log on using another user’s account

If you are aged 16 or under, please get the permission of your parent or guardian before participating. Users without this consent are not allowed to participate.

Moderation policy
Blog comments are pre-moderated to check they comply with the inside participation guidelines above. If comments don’t comply they will not be published.

Here is a brief outline of how we evaluate comments.

  • Is this comment on topic, does it add value to the discussion and can we answer publicly? If so, we will post a timely response within 24 hours.
  • Is this person asking for information or detail relating to another Scottish Government channel? If so, we’ll pass the query on and ensure it is dealt with as quickly as possible. We will update the user on progress.
  • Does this comment raise an issue with a tool or transaction? Or is it reporting a bug or performance problem? If so, alert the team responsible for fixing the tool, transaction or issue and tell the user this has been done.
  • Is this comment a rant at venting frustration or anger? If so, STOP, monitor and discuss with the Communications and Digital Strategy team first, referring to the participation guidelines.